Terms of service

Terms of Service

Overview

This website is operated by Olive Patch LLC. Throughout the site, the terms “we,” “us,” and “our” refer to Olive Patch. By visiting our site and/or purchasing from us, you agree to be bound by the following Terms of Service.

Please read these Terms carefully before using our website.

Products & Handmade Nature

All Olive Patch products are handcrafted from natural olive wood and sourced from one or more artisans. Because of the handmade and natural nature of our products, variations in grain, color, shape, and texture are normal and expected. These variations are not considered defects.

Product photos are representative and may not reflect the exact item received.

Pricing & Availability

All prices are listed in U.S. dollars unless otherwise stated. We reserve the right to change prices, discontinue products, or limit quantities at any time without prior notice.

Inventory availability is not guaranteed until an order is confirmed.

Orders & Payment

By placing an order, you confirm that:

You are authorized to use the payment method provided
All billing and shipping information is accurate

We reserve the right to refuse or cancel any order at our discretion, including suspected fraud or misuse.

Shipping

Shipping times are estimates and may vary. We are not responsible for delays caused by carriers, weather, or circumstances beyond our control.

Once an order has shipped, Olive Patch is not responsible for lost or stolen packages. Please ensure your shipping address is correct at checkout.

Returns & Refunds

Please refer to our Return & Refund Policy for full details.
By purchasing from Olive Patch, you agree to the terms outlined in that policy.

Care & Use

Our products are intended for everyday kitchen use when cared for properly.

Olive Patch LLC is not responsible for damage caused by:

Improper care or cleaning
Dishwasher use
Soaking in water
Exposure to extreme heat

Care instructions are provided with each order.

Intellectual Property

All content on this site, including images, text, logos, and designs, is the property of Olive Patch LLC and may not be copied, reproduced, or used without written permission.

Limitation of Liability

To the fullest extent permitted by law, Olive Patch LLC shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

All products are provided “as is” and “as available.”

Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the state in which Olive Patch LLC operates, without regard to conflict of law principles.