Shipping policy

Shipping Policy

At Olive Patch LLC, each item is handcrafted with care and prepared thoughtfully for shipping. Please review the information below before placing your order.

Processing Time

Orders are typically processed within 3–5 business days after purchase.
Because many of our items are prepared and packaged by hand, processing times may vary slightly during busy periods or holidays.

You will receive a confirmation email with tracking information once your order has shipped.

Shipping Rates

Shipping costs are calculated at checkout based on:

Order size and weight
Shipping destination

We occasionally offer free shipping promotions, which will be clearly stated on the website when available.

Shipping Methods

We ship orders using trusted carriers such as USPS, UPS, or similar services.
Delivery times are estimates provided by the carrier and are not guaranteed.

Olive Patch LLC is not responsible for delays caused by:

Shipping carriers
Weather conditions
Holidays
Circumstances beyond our control

Incorrect Addresses

Please ensure your shipping address is accurate at checkout.

Olive Patch is not responsible for:

Orders shipped to incorrect or incomplete addresses provided by the customer
Packages returned due to address errors

If a package is returned to us, additional shipping charges may apply to resend the order.

Lost or Stolen Packages

Once an order has been marked as delivered by the carrier, Olive Patch LLC is not responsible for lost or stolen packages.

If you believe your package is missing, please contact the carrier directly using your tracking information. We are happy to assist with any information you may need.